FAQ & Objection Handling Bank for Launch
N.B. Upload a CSV Open_SCARs_[DateRange].csv including: CAR_ID, Supplier, Part_Number, Defect_Code, Repeat_Flag, Detection_Point, Discovery_Process, Open_Date, Status, Cost_Impact. State any imputed values for Severity/Detectability. If capacity is unknown, assume 4 CARs/week per SQE.
📄 Prompt Template
Assemble a robust FAQ and objection-handling bank for [InitiativeName] targeting [AudienceSegments] across [Regions]. Include tough questions (job impact, workload, data privacy, timelines) and clear, consistent answers aligned with [RegulatoryContext].
Output format:
FAQ Table (Question | Short Answer | Detailed Answer | Source | Owner | Last Reviewed [FAQVersion]);
Objection Handling Scripts (scenario-based, with empathy statement, proof point referencing [PilotResults], and CTA);
Consistency Rules (terms, commitments, and phrases to standardize);
Update Workflow (submission→review→publish SLA, roles incl. [OwnerRole]).
Flag any answers requiring legal or HR review. Provide a “single source of truth” link placeholder for each response and guidance on when to escalate.