
Visitor Management KPI & SLA Dashboard Specification
N.B. Use realistic resource constraints and specify any required access approvals early. Align gates with fiscal reporting cycles in [FiscalYear].
📄 Prompt Template
Define a measurement framework and dashboard specification for visitor management and escort compliance, with reporting cadence [ReportingCadence]. Include SLA targets [TargetSLA], system-of-record mappings from [PrimarySystem] and contingency logging via [BackupProcess] for [Region] in [Quarter]. Output format: (1) KPI Dictionary table (Metric, Purpose, Formula, Segmentation, Target, Data Source, Owner). (2) SLA catalog (Process Step, Commitment, Start/Stop Clock, Breach Definition, Auto-Notification). (3) Data model entities and fields required from VMS/ID systems. (4) Data quality checks (completeness, timeliness, uniqueness) and remediation workflow. (5) Dashboard wireframe description (pages, visuals, drill paths, role-based views). (6) Operational review cadence and RACI. Ensure metrics include badge return compliance, escort adherence %, average verification time, unannounced visitor interception rate, and exception closure cycle time.