Reassess your business model from a customer-centric perspective. Gather data on customer needs, preferences, and feedback to identify potential shifts in your business model that would better serve your target audience. Consider using customer journey mapping and persona development techniques to illustrate how your business model can be adjusted to meet evolving demands. Provide insights into how the new model will improve customer satisfaction and lifetime value. Include specific metrics like [Net Promoter Score] and [Customer Satisfaction Score] to evaluate success.