When a major operational disruption, such as a security breach or system failure, threatens business continuity at [CompanyName], initiate the process for engaging external expert support. Define the roles of external experts such as incident commanders, IT recovery specialists, and business continuity advisors. Include the procedures for assessing their availability, setting up engagement contracts, and assigning them to specific tasks. Be sure to specify the expected response times, performance metrics, and coordination mechanisms between the external experts and internal teams.