Customer Support Training Programs
N.B. This prompt is designed for use by HR executives and managers to assess the current state of employee engagement. The focus is on gathering and analyzing relevant data, and aligning findings with broader business goals. Ensure that all data sources are up-to-date and cover a wide range of departments and employee roles for a comprehensive analysis.
📄 Prompt Template
Design a comprehensive training program for customer support agents that incorporates , [problem-solving techniques], and [customer empathy] training. Identify key areas where agents struggle and create simulations to help them build proficiency in handling diverse customer scenarios.
