Cart & Checkout Abandonment Recovery Journey (Email/SMS/On-site)
N.B. This prompt helps organizations in highly regulated industries understand the risks of CD and develop a strategy for balancing speed with compliance and security. It’s ideal for industries like finance, healthcare, or government.
📄 Prompt Template
Design a multi-channel recovery program using [CRMPlatform] to reduce abandonment (current: [AbandonmentRate]). Define triggers at specific steps (cart, shipping, payment fail), pacing windows (e.g., [SendWindow]), and eligibility rules. Create templates for [Channels] with dynamic deep links back to the saved checkout and personalized incentives within [OfferGuardrails]. Include on-site reminders (returning users) and paid retargeting handoffs.
Output format:
Journey map (Trigger, Segment, Message, CTA, Channel, Suppression, [Timeframe]).
Copy blocks (subject/preview, SMS, in-app) and image notes.
Measurement plan (primary/secondary metrics, incrementality design, holdout).