Trust-building narrative for disruption and capacity shocks
N.B. Ensure historical data covers all relevant sourcing channels and is segmented by candidate quality and engagement levels. The output should include channel prioritization based on efficiency and cost-effectiveness.
📄 Prompt Template
Craft a transparent, trust-building narrative for [Company] to use during [RecentDisruption] affecting lanes and storage capacity. Reassert our promise using operational realism: current OTIF baseline [OTIFBaseline], prioritized recovery actions, and customer protections such as [CustomerAssurancePolicy]. Define the spokesperson protocol and cadence for updates under [CrisisPlaybookName] led by [SpokespersonRole].
Output format:
Core Statement (≤120 words) acknowledging impact, actions, and expected stabilization window.
Communications Matrix: Audience | Message | Evidence | Channel | Cadence | Owner.
SLA Adjustment & Credit Policy summary (1 page).
Q&A bank (15 items) with verifiable data points.
Dashboard Spec: 5 KPIs, data sources, and visualization notes for customer portal.