Design a joint governance model for [CompanyName] and [3PLName] overseeing [ServiceScope]. Define steering committee composition, operating rhythm, and decision rights. Specify QBR timing (month [QBRMonth]), agenda, KPI pack [KPIList], and continuous improvement pipeline ownership. Include a clear escalation matrix with response SLAs by severity.
Output requirements:
Governance charter (bulleted principles and decision rights).
RACI table for recurring forums (Daily/Weekly/Monthly/QBR).
Escalation matrix: Severity | Trigger | Response SLA | Comms Channel | Owner.
CI backlog template with selection criteria and ROI gates.
Placeholders to use: [CompanyName], [3PLName], [ServiceScope], [QBRMonth], [KPIList], [ExecutiveSponsors].