Evaluate the current state of your knowledge base by identifying missing or outdated articles. Begin by reviewing the top 10 most frequently accessed articles for accuracy and relevance. For each, determine if the information is still valid based on [Product] updates or [System] changes. Record any sections that need an update or new articles that need to be created based on emerging user issues or feedback. Ensure to prioritize articles with the highest user engagement and review the impact of the changes on [Department].