Compose purpose-driven leadership messaging for [DisruptionType] (e.g., port closure, weather event, cyber incident) that preserves trust while meeting [RecoveryTimeObjective] for critical services in [ServiceLines]. Define principles for transparency, empathy, and data accuracy; specify [SpokespersonRole] responsibilities and escalation thresholds.
Output format requirements:
Holding Statement Template (≤120 words).
Q&A Set (10 questions) covering service impact, safety, alternatives, credits, and legal sensitivities.
Audience Message Matrix (Customers, Employees, Media, Regulators) with channel and cadence.
Decision & Escalation Flow (ASCII diagram).
Post-Event “Lessons to Purpose” note (≤150 words).