Create a crisis communications plan for [CompanyName] addressing a high-impact [IncidentType]. Map audiences ([StakeholderGroups]), designate the [SpokespersonRole], and define SLAs for drafting/approvals of messages within [ApprovalTimeSLA_Minutes] minutes. Specify primary/backup [CommunicationsChannel] per audience, message frequency, and multilingual needs. Include legal/regulatory notifications and investor relations alignment.
Output format: (1) Stakeholder matrix table: Audience | Objective | Channel | Cadence | Owner | Backup; (2) Three message templates (initial acknowledgment, 4-hour update, stabilization notice) with placeholders; (3) Approval workflow swimlane (textual) with escalation triggers; (4) Contact cascade tree; (5) Metrics: open/click, sentiment, inbound volumes, and rumor control actions.