Rank investments by customer value impact for [KeyAccounts] vis-à-vis [SLA] commitments. For each initiative, estimate lift in retention, share-of-wallet, and price realization using [PriceUpliftAssumption] and potential churn mitigation [ChurnRate]. Tie operational outcomes (cycle time, temperature excursions, damage rate) to commercial metrics over [MeasurementPeriod] to derive CLV-based NPV.
Output format:
Executive Summary (≤120 words).
Impact Table (Initiative; Affected Accounts; Revenue at Risk; Price Uplift; Retention Lift; NPV; Payback; Priority Rank).
SLA Mapping: which SLA terms improve and by how much.
Voice of Customer: 5 bullet insights per top initiative.
Commercialization Plan: playbook to convert operational gains into pricing or upsell.
Include a candid view of attribution risks and control designs to isolate causality.