Developing a Crisis Communication Strategy
N.B. This prompt is intended for HR professionals and communication specialists. It addresses the importance of clear communication with employees during disruptions and the role of leadership in guiding talent through challenging times. Ensure that the plan accounts for diverse employee needs and communication preferences.
📄 Prompt Template
Create a crisis communication strategy that reflects [CompanyName]’s brand message during times of adversity. Define how the brand should communicate during a crisis to preserve trust, transparency, and commitment to customers. Include a step-by-step guide for addressing customer concerns, mitigating brand damage, and re-establishing positive brand perception after a crisis.