Evaluating Customer Experience Across Digital Platforms
N.B. Consider both short-term and long-term impacts of technological changes on quality risk in talent management. Ensure that the matrix categorizes both risks related to system adoption and ongoing operational risks.
📄 Prompt Template
Evaluate the customer experience of [ProductService] on [Platform1], [Platform2], and [Platform3] from the perspective of [CustomerSegment]. Focus on aspects such as user interface design, ease of navigation, and responsiveness. Suggest improvements based on customer feedback and usability testing to optimize the experience across these platforms.