Conduct a comparative analysis of customer service strategies employed by [Company A] and [Company B] and how they influence customer loyalty in the [Industry]. Evaluate the customer service channels utilized (e.g., live chat, phone support, self-service portals) and their effectiveness in resolving issues quickly and efficiently. Measure the impact of these strategies on customer retention, repeat business, and brand perception. Provide actionable recommendations for each company to improve their customer service approach to build stronger brand loyalty.