Design a cross-channel feedback collection strategy that covers every pre- and post-MQL touchpoint for [CompanyName] targeting [TargetPersona] in [Region] during [Quarter] across [PrimaryChannels]. Prioritize relevance, minimal friction, and CRM sync. Define triggers (e.g., content download, demo request, proposal sent), micro-surveys (1–3 questions), and success metrics (NPS/CSAT/CES, response rate, conversion uplift). Map each survey to owners and SLAs, with fallbacks for non-responders. Specify consent language and data retention.
Output format requirements:
A markdown table with columns: Stage | Channel | Trigger | Question Set | Metric | Tool/Survey Type | Owner | SLA | Funnel Impact Hypothesis.
A RACI matrix (markdown table) by function.
A JSON snippet mapping field IDs to [CRMPlatformFieldNames] for ingestion: { "object":"Lead","fields":[...] }.
A numbered 30-60-90 day rollout plan with dependencies and risks.