Optimizing Multichannel Customer Support
N.B. This prompt is designed for senior leadership or HR managers focused on aligning employee engagement with core organizational values. The goal is to ensure employees feel connected to the company’s mission and vision through engagement initiatives that reflect the values.
📄 Prompt Template
Identify and assess the key performance metrics for your company's multichannel customer support strategy. Use customer satisfaction scores, response times, resolution rates, and engagement metrics across [Channel 1], [Channel 2], and [Channel 3]. Provide recommendations on how to streamline communication channels to improve customer experience and reduce response times.