Develop a cross-functional handoff playbook for [CompanyName] to raise OTIF from [BaselineOTIF] to [TargetOTIF] in [Region] within [TimeframeWeeks] weeks. Map the end-to-end value stream (order capture → allocation → pick/pack → staging → dispatch) and pinpoint friction at every interlock. Define standardized inputs/outputs, decision rights, and escalation paths for Sales, S&OP, WMS operations, and TMS dispatch. Incorporate constraints such as carrier cut-off times, dock capacity, and cube/weight limits. Specify pre-advices (ASN), late-order rules, exception codes, and control-tower alert thresholds.
Output format: 1) Executive Summary (≤120 words). 2) SIPOC table (Supplier, Input, Process, Output, Customer). 3) RACI matrix (Role, Responsible, Accountable, Consulted, Informed). 4) KPI table (Metric, Definition, Baseline, Target, Owner, Data Source) covering OTIF, dwell, pick-rate, and appointment adherence. 5) Swimlane workflow (ASCII) with time stamps at each gate. 6) Governance cadence calendar (meetings, frequency, inputs, outputs).