Redundant Mass Notification & Call-Tree Architecture
N.B. Make sure to use historical recruitment data and retention rates from your HR management system. The time period should include at least [Timeframe] of employee data to ensure meaningful insights.
📄 Prompt Template
Design a redundant multi-channel notification architecture and activation call-tree for [CompanyName] covering [TimezoneCoverage]. Specify tiered alerts (informational, standby, activate) with SLAs, retries, and escalation thresholds [EscalationThreshold] via [NotificationPlatform] (SMS, voice, app push, email). Produce: (1) a RACI matrix (Role | Responsible | Accountable | Consulted | Informed) for notification governance; (2) a Markdown flowchart of escalation logic including failover carriers and manual fallback; (3) a CSV roster template with fields: Name, Role, Primary Device, Backup Device, Timezone, Language [LanguageRequirements], On-call Window [OnCallCadence]; and (4) test cadence and evidence capture requirements for audit. Define performance metrics (Delivery Success %, Median Acknowledgment Time, False Positive Rate). Include data privacy and consent controls, and rules for quiet hours/emergency overrides.