Third-Party Monitoring SLA Negotiation Brief
N.B. If available, include recent audit findings and internal policy constraints; cite any regulatory requirements affecting cost capitalization. If models require sensitive data, summarize with redactions appropriate to [CompanyName] standards.
📄 Prompt Template
Prepare a negotiation brief for [MonitoringProvider] covering live camera monitoring and incident response. Define SLAs: acknowledge within [Desired_Ack_Sec] seconds, resolution within [Desired_Resolve_Min] minutes; set remedies [PenaltyPerBreach] per breach capped at [CreditCap_pct] of monthly fees. Specify reporting cadence [ReportingCadence] and audit rights.
Output format: (1) SLA Requirements table: Metric, Definition, Target, Evidence, Window. (2) Measurement & Verification method. (3) Service Credits & Escalation ladder. (4) Security & Privacy controls checklist. (5) Transition plan with acceptance tests and exit provisions.