Gather feedback from users and support agents regarding the effectiveness of the knowledge base articles. Create a survey that targets [Team] members and end users to rate the clarity, usefulness, and completeness of the articles. Collect responses for at least [Timeframe] and aggregate feedback into categories such as "content gaps", "clarity issues", or "searchability challenges". Based on the collected data, identify the top 3 articles requiring the most revision and create a timeline for updates.